Ghana International School

Your department's money,
on one screen

For heads of department, budget holders and approvers. What the live figures mean, how to read them safely, and what they cannot yet tell you.

Revised 24 October 2026

Manager & budget holder trainingGIS Procurement to Payment
Trainer: Press N to hide notes, arrows to move, P to print. This deck now stands on its own: the next slide is the staff session in one picture, for the managers who did not attend it.

Where you come in

Your department's money makes one journey — and touches you three times

1 Purchase Requisition May we buy this? 2 General Expense Here is the bill 3 Payment Processing Pay it 4 Receiving & Closure Did it arrive? Direct Expense joins here YOU APPROVE
the request, before anything is bought
YOU APPROVE
the bill, against the budget line
FINANCE PAYS
from the pre-filled link, never a blank form
YOUR DEPARTMENT CONFIRMS
the goods or service arrived — then it is closed
Approvals happen between the stages. Nothing moves forward until the step before it is confirmed.
Where you come in2
Trainer: This is the whole staff session in one picture, for the managers who did not attend it. Land the three green boxes: two approvals and one confirmation are the manager's entire footprint on a purchase. Everything after this slide is about doing those three well, and reading the department view in between.

Before anything else

Getting in — once, with your school address

  • An invitation arrives from the portal, addressed to your school email. Accept it and choose a password. Nobody will ever ask you for that password — not Finance, not IT, not the assistant.
  • Sign in from the button at the top right of any portal page. The same address every time: your access is attached to it.
  • Check the corner. Signed in, your name and your role appear — Department approver for a head of department. If it says nothing, or the wrong role, that is an access setting to fix before you go further.
  • Look at the menu. It already shows only the areas your role can open. What you do not see is not hidden from you by mistake; it is not yours.
Procurement & Payment Ama Mensah · Department approver MAIN P2P OverviewStart / continue requestMy requestsMy Department FINANCE OPERATIONS Budget DashboardBudget VirementTransaction History My Department Budget approved · Remaining · Awaiting action … Not in this menu, and not by mistake: Finance reporting · Vendors · Catalogue · Administration Illustration — names and layout are indicative.

From go-live, everyone signs in to raise a request — you and your staff. Signing in is also what gives you your department: the figures, the activity, and your name filled in on the forms.

Getting in3
Trainer: Do this live with one volunteer if the room has not signed in before. The two support calls this slide prevents: "I never got the invitation" (check the school address, and the spam folder) and "it says I have no role" (an access grant, not a fault — Finance & Procurement, not IT). Updated 22 Oct 2026: this slide used to say anyone could raise a request without signing in; from go-live that changes (REQUIRE_SIGN_IN_TO_REQUEST). A staff member who sees Your account cannot raise requests yet needs a Requester role from Access Administration.

What changes for you

Three things you can now do yourself

See your position without asking

Approved, spent and remaining on every budget line you hold — refreshed each time you open the page, not a monthly emailed sheet.

Answer "where is it?" in seconds

Every request from your department, what stage it is at, who is holding it, and when it last moved.

Review the facts before you approve

The budget line, the amount and the evidence are on one screen. Use My Department to review the position and the history, then complete the decision in the Jotform task assigned to you — the portal shows you the facts; it is not where the approval is recorded.

And one thing to be honest about

There is no approval inbox yet. Requests still reach you by email from the workflow. The portal will tell you how many items are awaiting action — it cannot yet give you a clickable queue.

It is better you hear it now than go looking for a list that is not there.

What changes for you4
Trainer: Managers will ask about an inbox within the first five minutes. Naming it early buys credibility for everything else.

Your access

What opens for you, and what will not

OPENS

My DepartmentYour budget and activity in one place
Budget DashboardYour budget lines, scoped to you
Transaction viewThe full history of any transaction in your department
Start a requestThe same forms everyone uses — with your name and email filled in for you
My RequestsWhat you raised yourself — anything you started from the portal while signed in

NOT YOURS — AND NOT SHOWN TO YOU

Finance ReportingSchool-wide register — Finance only
VendorsSupplier records and banking
Item CatalogueMaintained by Procurement
Pending ReviewsMaster-data change queue
AdministrationAccess and imports

Once you are signed in, the menu shows only the areas your permissions cover. The list on the right is not a set of links you will see and be turned away from — they are simply not on your screen. Every protected page still checks your access when you open it, so hiding is tidiness, never the control itself. If you need access you do not have, an administrator must update the role attached to the same email address you sign in with.

One exception, so it does not surprise you: for a moment while a page loads — or if your permissions cannot be read at all — the menu briefly shows everything. That is deliberate. A portal that hides itself when something is broken looks like a portal that is broken.

My Requests lists what you raised yourself. A request counts as yours when you started it from the portal — Start / Continue Request, while signed in. One opened from a saved or emailed Jotform link is not tied to your sign-in and will not appear there; follow those through the workflow emails and the transaction view. New rows appear within the hour.

If you hold a school-wide role — Vice Principal, Principal or Finance Manager — the same page opens as Budget Oversight instead of My Department, with extra tabs covering every department. Everything in this deck still applies; you simply see more than one department.

Your access5
Trainer: This slide changed on 31 Aug 2026. The menu used to show every area to everyone and refuse you on opening; it now hides what your role cannot open, and the "show all areas" button that used to reveal them has been removed. So the right-hand list is what you will NOT see, not what you will be refused. Keep saying the underlying rule though, because it is the one that matters: hiding is presentation, and the page itself is what enforces access. If anyone asks why they briefly glimpse everything on a slow load, that is the deliberate fail-open — better a menu that over-shows for a second than a portal that looks empty when the directory is unreachable.

Approving · how it reaches you

A request arrives by email, from the workflow

From: GIS Digital Forms Approval required — Purchase Requisition GISREQ#2026-0512 Approve Purchase Requisition is assigned to you. Please complete this task. View Task Go to Inbox RequesterKofi Boateng · ScienceSection for approvalScience — Head of DepartmentBudget lineScience consumables · 842010EstimateGH₵ 4,200.00ItemsLaboratory glassware set × 6 Illustration — a sample request, not a real one.
  • 1Why it came to you. The requester chose your section in Select Section or Department for Approval. The system never chooses an approver for anyone; a person did.
  • 2View Task opens the approval itself, in Jotform. Go to Inbox lists everything waiting on you there.
  • 3Check the facts first — in My Department: the budget line, what is already in payment, and the request's own timeline. Then decide.

If it should not be yours — wrong section, or somebody else's post — do not approve it to be helpful. Deny it with a comment saying whose it is, so the requester can resubmit to the right approver.

How a request reaches you6
Trainer: Managers assume the portal will route to them by title. It does not — the requester's choice on the form does, which is why the Staff deck spends a whole slide on that field. The email subject and fields here are illustrative; the real one carries the form's title and the submission.

Approving · the decision

The approval task — two buttons, one comment, three consequences

Approve Purchase Requisition · GISREQ#2026-0512 RequesterKofi BoatengDepartmentScienceBudget line842010 · Science consumablesEstimateGH₵ 4,200.00Attachmentsquotation.pdf Comment (travels with your decision) Approved — within the line; please quote the PR on the invoice. Approve Deny Illustration of the task page
You pressWhat happens
ApproveThe requester is emailed. The next stage unlocks — stage two if this was the requisition, Finance's payment if this was the expense. The portal card reads Approved.
DenyThe requester is emailed that it was denied and told to contact Finance. Nothing unlocks. The portal card reads Not confirmed — the portal never says "denied"; it only knows it could not confirm an approval.
CommentGoes with either decision and is the only place your reasoning is recorded. A denial without a comment is a dead end for the requester.

"Not confirmed" also shows while it is still waiting for you. A requester cannot tell pending from denied by looking at the card. Your comment — and the email — are what tell them.

The approval task7
Trainer: Show a real task if one is waiting on you; otherwise this mock-up. The habit to build is the comment. Approvals without comments are fine; denials without comments generate the "my request vanished" support call.

Approving well

Four checks, and one consequence

Before you approve

  • Authority — was this person entitled to commit this spend?
  • Account code — is it the right line for what is being bought?
  • Budget — remaining, minus what is already in payment
  • Vendor — current and documented

Editing after approval

An edit to an approved request restarts the approval — including yours. The card returns to "Not confirmed" until it is approved again.

That is intended. If the amount, vendor or department changed after you signed it off, somebody should look again.

Editing something already paid does not change the payment — it raises a reconciliation item for Finance.

"Why did my staff member's request go to the Vice Principal?" Because the amount was more than the budget line holds. The form stops them, they choose Request budget exception, and that exception is decided by the VPA — not by you. Your approval still happens afterwards, on the request itself.

"The Expense form will not let me submit." The invoice is more than the requisition you approved has left. That decision is yours: grant an exception on the requisition's page in Transaction History — or ask for a new requisition. Never let a bill be split.

Approving well8
Trainer: The third check is the one this deck adds. Tie it back to "Remaining" does not know what you have approved. Added 22 Oct 2026: since 10 Oct an approved requisition is a hard ceiling. When an Expense would take it past what is left, the Expense form hides Submit and Payment refuses it; the requisition's approver grants an exception (Transaction History → the requisition → Drawdown exception), which is recorded with your name and reason.

My Department

The anatomy of the page

Search Department ▾ Stage ▾ From To Clear narrows everything below BUDGET APPROVED GH₵ 240,000.00 ACTUAL SPEND GH₵ 96,000.00 REMAINING GH₵ 144,000.00 UTILISATION 40% Budget lines — your department CODE DESCRIPTION APPROVED SPENT REMAINING USED STATUS 845010 Utilities — electricity 80,000 36,000 44,000 45% HEALTHY 835050 Printing & stationery 40,000 34,400 5,600 86% CRITICAL 850010 Consultancy 30,000 — — — NOT STARTED Spending in flight Requisitions 4 Expenses 2 In payment 3 Paid 11 Requisitions and expenses carry no amount yet. "In payment" shows approved amounts. Activity REFERENCE DEPARTMENT STATUS HOLDER REQUESTER UPDATED Export CSV · Print
My Department · anatomy9
Trainer: Open the real page beside this. The layout is the map for the next six slides.

My Department

The numbers at the top

Label on screenWhat it actually countsUse it to
Budget approvedThe approved amount on every budget line in your current viewKnow your ceiling
Actual spend · working figuresApproved minus remaining, including any Before go-live spend. A working figure, not the certified ledgerSee what has actually gone
CommittedReads “Not yet activated”. Commitment accounting is built but switched off, so no number is shown — and none is invented as zeroNothing yet
RemainingWhat the line still holds todayJudge capacity — but read "Remaining" does not know what you have approved first
UtilisationSpend as a percentage of approvedSpot lines running hot
TransactionsHow many requests are visible to you in this viewSense of volume
Awaiting actionHow many are still waiting on somebodyFind the backlog
CompletedTransactions minus awaiting actionSee what is finished

Not every filter touches every number. Department, budget line and search narrow the budget-line figures — approved, spend, remaining, utilisation. Stage and date filters apply to transaction activity only.

So narrowing to one month does not shrink your approved annual budget: an approved budget is a position, not something that happened in March. Read the filters that are active before you quote or export a figure — budget exports follow the budget-line scope, activity exports follow the transaction filters.

The numbers10
Trainer: The filter point matters — managers screenshot a filtered figure and quote it as a departmental total. This slide was corrected on 31 Aug 2026: it used to say all seven numbers re-count for any filter, including a month. They do not, and it would have been a costly thing to believe — a manager filtering to one month and reading "Budget approved" as that month's allowance would understate the year by an order of magnitude. The page shows a "Filtered view" stamp whenever a filter is active; point at it.

The most important slide in this deck

"Remaining" does not know what you have approved

Approved money is not reserved. Approving a request does not reduce a budget line; only a payment actually made does (a virement or an opening balance also moves it, and each is recorded). Requests you have approved but Finance has not yet paid are not held back from the balance.

So the same money can look available twice. Approve two things in the same week and the line will show room for both until one of them is paid.

How to read it safely

Take Remaining, then subtract the In payment figure from Spending in flight. That is your real headroom.

THE LINE SHOWS YOU Spent 96,000 Remaining 144,000 approved GH₵ 240,000.00 BUT ALSO IN FLIGHT Approved, not yet paid 48,000 shown as "In payment" — never subtracted from Remaining YOUR REAL HEADROOM 144,000 − 48,000 = GH₵ 96,000.00
Reading Remaining safely11
Trainer: Do not skip or soften this. Reserving approved money is a planned change; until it ships, this subtraction is a manual habit and it prevents real overcommitment.

Spending in flight

The four buckets, and what each one owes you

Requisitions

Asked for, not yet turned into a bill. No amount attached yet — an estimate is not a commitment.

Expenses

A real invoice exists and is moving through approval. Still no confirmed amount against the line.

In payment

Approved and heading to Finance. These carry real approved amounts — this is the figure to subtract from Remaining.

Paid

Money has moved and the budget line has already fallen by this much.

Amounts in different currencies are never added together. If your department has a non-cedi cost, you will see a separate subtotal for it rather than one blended number.

Spending in flight12
Trainer: The "no amount yet" point stops managers treating requisition counts as financial exposure.

A worked example

One request, four frames — watch which number moves

1 · Requisition approved
Kofi's glassware request. An estimate, not a bill yet.
REMAINING GH₵ 40,000 IN PAYMENT 0 PAID 0
Headroom 40,000
2 · Expense approved
Invoice for 12,000 approved by you. Not paid yet.
REMAINING GH₵ 40,000 IN PAYMENT 12,000 PAID 0
Headroom 40,000 − 12,000 = 28,000
3 · Paid by Finance
Money moved. Now the line falls.
REMAINING GH₵ 28,000 IN PAYMENT 0 PAID 12,000
Headroom 28,000
4 · Received and closed
Glassware checked in; GRN attached; closed.
REMAINING GH₵ 28,000 IN PAYMENT 0 PAID 12,000
Finished. Nothing else owed.

Frame 2 is the trap. You approved 12,000 and Remaining did not move. Approve another 30,000 that week and the screen will show room for it. Your real headroom was 28,000 the moment you pressed Approve.

A worked example13
Trainer: Sample figures. Walk it left to right and stop on frame 2 — this is the previous two slides made concrete. If you have a live department with an In payment figure, show that instead.

Budget lines table

Status, and the two flags that are not statuses

Health of a line

HealthyComfortable headroom
WatchGetting tight — plan the rest of the year
Critical80% or more used. Expect questions before approval.
No balance setFinance has not initialised this line

Not started

The line exists and has an approved amount, but no opening balance was ever set. It is not a line with zero spending — it is a line nobody has switched on. Tell Finance.

Imported figure

The remaining balance looks like an artefact of the data import rather than a measured figure. Treat it as unverified until Finance confirms it.

Budget lines table14
Trainer: Both flags are the system admitting uncertainty rather than presenting a confident wrong number. That is the house style.

A principle worth understanding

A dash is not a zero

Where the system cannot measure something, it shows — and says why. It will not print GH₵ 0.00 unless zero is the measured truth.

A zero is a claim about money. "We could not read this" and "there is nothing here" are different facts, and a manager should never have to guess which one they are looking at.

My Department with no session: the five tabs across the top, then Budget approved, Actual spend, Remaining, Utilisation, Transactions, Awaiting action and Completed all showing a dash, above a Please sign in message. 1 2
  • 1Every figure shows —. Not one of them shows GH₵ 0.00, because nothing here has been measured yet.
  • 2And it says why: “this page shows your department’s transactions, so it needs to know who you are”.

My Department without a session, captured 31 August 2026.

A dash is not a zero15
Trainer: If a manager remembers one design principle, make it this one.

Demo rows

If you see rows marked DEMO

When a department has no real transactions at all, the page may show a few clearly labelled sample rows so the layout makes sense — with a banner saying they are fiction.

  • Every reference begins DEMO-
  • A banner states plainly that they are not real
  • They disappear the moment one genuine transaction exists

Never quote a demo figure

They exist so an empty page does not look broken during training and setup. They are not your department's money.

If you see them after go-live and you know you have had activity, that is worth reporting — it means your transactions are not reaching the report.

Demo rows16
Trainer: Likely to be visible during training itself. Point at them in the live page if they appear.

Budget Dashboard

The same money, arranged for scanning

Illustration with sample figures — not a department's real position.

Budget lines
6
Total approved
GH₵ 240,000
Total remaining
GH₵ 144,000
Lines below 20%
1

What it adds over My Department

  • Every line ranked by how hard it is being used
  • A single early-warning count: lines with under a fifth left
  • Click any line for its approved, spent and remaining detail
  • Approved against remaining, charted by line

"Lines below 20%" is your standing alarm

If that tile is not zero, open the table and find which line it is — before somebody brings you a request against it.

Scoped to your departments, exactly like My Department.

Budget Dashboard17
Trainer: Note the tile is named for remaining ("below 20%") while the table column shows used %. Same fact, two directions.

Where the numbers come from

Live, and honest about which "live"

Budget figures from the working records approved · spent · remaining Transaction rows from the transaction registry stage · holder · last moved Your page fetched fresh every time No overnight refresh No cached copy Reload = today's position a stale figure would be worse than none

The budget page labels its own source: working figures, not the certified ledger. For day-to-day management they are the right numbers. For a formal year-end position, Finance certifies separately.

Where the numbers come from18
Trainer: If a warning banner about lagging figures ever appears, believe it and ask Finance before acting on the numbers.

Reading money correctly

One currency standard, everywhere

WhereHow it appears
On screenGH₵ 1,250.00
In an export or formal documentGHS 1,250.00
When a value cannot be read—

Always two decimal places. Never GHC, GH¢ or a bare "Cedis". If you see one of those, it did not come from this system.

Exports keep the number clean

CSV amount columns hold plain numbers with a separate currency column — so your spreadsheet can add them up without stripping symbols.

Mixed currencies are never blended

A cost in another currency keeps its own currency and gets its own subtotal. You will never see two currencies silently added into one figure.

Reading money19
Trainer: The export format matters to anyone who builds their own spreadsheets — which is most heads of department.

One transaction, in full

The history you can pull up in a meeting

Click any reference and you get its whole life: who raised it, who approved it, when the budget moved, and whether anything was returned or reversed.

  • Header facts — requester, department, project, budget line, date raised
  • A timeline — submitted, approved, returned, rejected, paid, reversed, each with a time and a name
  • Bank details are never shown here, whatever your role

"Immutable record"

Every event was captured as it happened. Nothing here can be edited or deleted afterwards — including by an administrator.

"Partly reconstructed" / "Reconstructed live"

Some events were rebuilt from the workflow rather than captured at the time. Still useful — but say so if you are quoting it as evidence.

You can open any transaction in your own department. Requests you raised for another department stay visible to you too.

Transaction history20
Trainer: The captured-versus-reconstructed distinction is what makes this defensible in an audit conversation.

Taking figures into a meeting

Filter first, then export — and keep the caveats on

The My Department toolbar: search box, department and stage filters, date range, an Export to Excel (CSV) button, a Print / PDF button, and a note that exports carry the same flags and caveats as the page. 1 2 3 4

My Department toolbar, captured 31 August 2026.

  • 1Narrow first. Search, department, stage, dates. A Filtered view stamp appears on the page while any filter is active — if you see it, your export is a slice, not the whole.
  • 2Export to Excel (CSV) gives clean numbers: amounts in one column, currency in another, so a spreadsheet can add them without stripping symbols.
  • 3Print / PDF for a dated page to table at a meeting.
  • 4The flags travel. Working figures, Imported figure, Not started appear in the export exactly as on screen. Strip them and "the numbers from the system" become a claim the system never made.

Budget exports follow the budget-line filters; activity exports follow the stage and date filters. A month filter gives you a month of activity — never a month's budget.

Exports21
Trainer: Heads of department build their own spreadsheets; this slide is for them. The sentence beside the buttons on the real page — "an export that drops them stops being a working figure and starts being a claim" — is worth reading aloud.

Who sees what

My Department, and Budget Oversight

Same page, two shapes. Which one you get follows the scope the server grants you — never the title of your job.

Department Manager · Budget Holder

You see My Department: the departments you are authorised for, and nothing else. Holding a senior title does not widen this by itself, and there are no tabs — the page is exactly as the rest of this deck describes it.

Finance Manager · VPA · Principal

Where school-wide scope has been granted, the same page opens as Budget Oversight, across five tabs:

Overview Departments Budget Lines Transactions Virements

Two extra figures appear: Departments, and Committed — which reads “Not yet activated”.

The Virements register may legitimately be empty. An empty register means no posted virements, not a fault — and it does not list virements awaiting approval, because the portal has no source for those yet.

Two shapes of one page22
Trainer: If the room is mixed, this is the slide that stops a Vice Principal and a Head of Department arguing about what the page "should" look like — they are both right. Stress the ordering: scope comes from the server, so a role name on its own never widens what somebody sees. If a senior colleague expects school-wide figures and does not get them, that is an access grant to fix, not a fault to report.

Moving money between lines

Budget Virement — the controlled route

If a budget line will not cover what your department genuinely needs, the answer is not to overspend it quietly. Budget Virement moves budget from one of your lines to another.

  • Raised by the Department Manager or Budget Holder, for lines in one department.
  • Requires VPA approval. Nothing moves until then.
  • Same fiscal year, same currency. The figures checked are the lines' balances at approval, not the ones on your screen.
  • Both the remaining balance and the approved budget of each line move — so no line shows spending that never happened.

Four steps on the Budget Virement page

1 Choose the source line (money out). 2 Choose the destination (money in). 3 Type the amount on the page — the form fills in from it. 4 Complete the form: transfer type, justification, evidence, the confirmation tick — Submit.

After approval the source is debited first, then the destination is credited, and the Virements register records it. Reversing one is another virement, the other way.

Virement23
Trainer: Rewritten 22 Oct 2026. Until then this slide said "do not use it for live money yet". It was tested end to end on 22 Oct: GH₵ 500 between two Facilities lines, approved, posted automatically, then reversed the same way. Two defects found by that test were fixed the same day (the approved budget now moves with the balance; the register reads again). Debiting the source first is deliberate: if a run stops halfway, budget is briefly missing — never available twice.

New since your last session

Stage 4 closure is now in service

Paid is no longer the end of the line

Closure is in service. A transaction runs on from Paid to Received and then Closed.

What this changes for you

A paid transaction that never closes is one where nobody confirmed the goods arrived or the service was done — money out, nothing recorded as received. Those are the ones worth asking about, and until now you had no reason to look.

What closure needs

A receiving status and evidence — a delivery note, a signed GRN, a completion certificate. A transaction sitting at "Fully received; awaiting closure" is usually missing the evidence, not the decision, and the status line on the transaction page now names which one it is.

The next slide shows the form your department fills in, and who should fill it.

Closure24
Trainer: If you presented the 16 August deck you told this room the opposite — say so plainly. The point to land is the middle card: Paid is not finished. A paid transaction nobody closed is money out with no confirmation anything arrived, and the manager is the only person positioned to notice.

Stage 4 · your department's part

Receiving is your department's stage — not Finance's

The Receiving and Closure form: master procurement, expense and payment references already filled, Amount Paid, and a Goods or Services choice. 1 2 3

Stage 4 preview layout, captured 31 August 2026. The live form is opened from the paid transaction.

  • 1The references arrive filled — master, expense, payment. Nobody types them; they come from the paid record.
  • 2Amount paid is shown so the receiver checks delivery against what was actually paid.
  • 3Goods or services decides the evidence: a Goods Received Note with quantities, or a Service Received Note with a completion date.

Who fills it

The person who saw it arrive or saw the work done — a receiving officer, the lab technician, the service owner. Not the person who paid, on purpose. You, as manager, make sure it happens.

Two fields finish it

Receiving status (fully received / service completed — partial delivery is recorded as partial, honestly) and a closure decision: close, keep open, or escalate an exception. Evidence must be attached; the system will not close a purchase on somebody's word.

Receiving25
Trainer: The status sentence under the stage heading names the one missing thing — "delivery evidence is required before closure", "awaiting an explicit closure decision". Teach people to read the sentence, not the heading. A transaction sitting at "awaiting closure" for weeks is usually a photo nobody took.

When something looks wrong

Six things you will see, and the one thing to do

What you seeWhat it usually meansDo this
Every figure is a dashSigned out, the page could not be read, or the line was never initialisedSign in; reload once; if a line says No balance set, tell Finance
A request from my department is not in My DepartmentThe form's your department field named another department (that is where the money comes from), or the workflow has not reported it yetAsk the requester which department they picked; give it an hour; then send the reference to Finance & Procurement
"Awaiting action" for over a weekA person, not the system — the Holder column names them; usually a task sitting in an inboxRead the Holder, then ask that person
I approved it, but it still says Not confirmedIt was edited after your approval (re-approval needed), or the workflow has not reported your decision back yetOpen the timeline; if an edit is there, expect the task again; otherwise wait, then report
Rows marked DEMO after go-liveYour real transactions are not reaching the reportReport it with your department name — do not quote the rows
A staff member says the form blocked themEvery refusal names one thing: no budget line set up (Finance), not enough confirmed budget (budget exception to the VPA), budget could not be confirmed (report, do not retry)Ask them to read the message aloud, then route it

If a message does not make sense to either of you, send a screenshot to Finance & Procurement. An unclear refusal is a fault worth reporting — the wording is part of the system.

When something looks wrong26
Trainer: Keep this slide open during hands-on time. The second row is the one that generates the most email: a teacher picks the wrong department on the form and the head of department sees nothing.

Help, on every page

Ask the P2P Guide — it has read this deck

P2P Guide Help assistant for managers
Can I trust the Remaining figure before I approve?
Not on its own. Approving does not reduce Remaining, so money you have approved but Finance has not yet paid is still in it. Real headroom is Remaining minus the In payment figure under Spending in flight.
Ask the P2P Guide Illustration of the assistant, bottom right of every signed-in page

A round avatar sits at the bottom right of every portal page. Click it and you can ask, in plain words, anything this deck covers. It answers from the same Guide the manuals are built from, and it is rebuilt whenever the manuals change.

It will

  • Explain what a label or message means
  • Tell you what an approval commits you to
  • Say which pages your role opens
  • Say plainly when it does not know

It will not

  • See live transactions or balances
  • Take, repeat or confirm bank details — ever
  • Tell you a request was "rejected"
  • Help anyone around a control

Nothing you type is remembered between sessions, so a shared computer carries nothing over.

Ask the P2P Guide27
Trainer: Open it live and ask the Remaining question — the answer on the mock-up is the one it gives. Then ask it for a balance, so the room sees it decline. The assistant is a guide to the system, not a window into the data; that distinction is the reason it can be trusted on a shared screen.

A working routine

What to look at, and how often

WhenLook atBecause
Weekly"Awaiting action" on My DepartmentSomething sitting for a week is usually waiting on a person, not a system
Weekly"Lines below 20%" on the Budget DashboardFind the tight line before a request arrives against it
Before approvingRemaining, minus In paymentYour real headroom, not the headline
MonthlyUtilisation against the month of the year40% used in month two is a different conversation from 40% in month eight
MonthlyExport the activity list to CSVTake a dated record into your department meeting
Whenever askedOpen the transaction and read the timelineAnswer "where is it?" without emailing Finance

Filter first, then export. The CSV and the print view both follow whatever you have narrowed the page to.

A working routine28
Trainer: Offer to set the weekly two-minute check as a calendar reminder in the room. Adoption doubles when it is scheduled.

The point of all this

Questions you can now answer yourself

"How much is left on printing this term?"

Budget lines table, filtered to that code.

"Has the projector order been paid?"

Search the reference, read the timeline.

"Who is holding this up?"

Activity table — the Holder column.

"Can I afford this before I approve it?"

Remaining minus In payment.

"What has my department spent this year?"

Spent tile, with the date filter set.

"Which line will run out first?"

Budget Dashboard, sorted by utilisation.

Questions you can answer29
Trainer: Do these six live if there is time. They convert scepticism faster than any slide.

Three things to take away

1 · Remaining is not headroom. Subtract what is in payment.

2 · A dash means unknown, never zero. Ask, do not assume.

3 · The timeline answers "where is it?" You no longer need to email to find out.

GIS Finance & Procurement

Take away30
Trainer: Close on these three. Everything else is detail they can look up.

Watch the walkthrough

The same journey, on the live screens

Recorded on the portal itself. Watch before the session, or again afterwards — the videos stay on this slide and on the Overview page.

Executive tutorial, part 1 — approving, and reading your department
For approvers, budget holders and executives. Open on Google Drive →

P2P System — the upgraded Jotform process, end to end
For everyone: what the portal is and how a request travels from requisition to payment. Open on Google Drive →

Watch the walkthrough31
Trainer: Play the first two minutes in the room if time allows; otherwise point at the Overview page, where the same videos sit under “Tutorial videos”.
Checking sign-in… Send feedback
← → to move · L to listen · S for speed · Q for the module quiz · N for trainer notes · P to print · Esc for the portal